CHI TIẾT CÔNG VIỆC

• The Infrastructure Managed Services (IMS) team will be working with the Head of Technology to deliver the following:

• Deliver IMS services to strategic customers, focusing on Private Cloud (OpenStack/Vmware) and Public Cloud (AWS/Azure).
• Provide complex technical advice, recommendations, and consultancy on architecture, migration, and improvements, including fine-tuning customers’ Private and Public Cloud environments.
• Contribute to increasing customer satisfaction and business performance.

YÊU CẦU CÔNG VIỆC

• Technical troubleshooting of customer-reported platform issues with OpenStack and VMware Cloud environments.
• Reproducing customer-reported bugs in lab environments and using collaboration and reporting tools (e.g., ITSM) to manage and report on these issues.
• Providing backline support to customers by interpreting log files and Python errors in OpenStack and VMware.
• Senior-level proficiency in Linux OS flavors provided by the enterprise; strong knowledge of RHEL/CentOS, Ubuntu, and SUSE is essential.
• Expert-level proficiency in operating an OpenStack/VMware cloud via Horizon and/or CLI.
• Knowledge of scripting languages and the ability to read Python logs, coupled with excellent communication skills, as the candidate will be interacting with customers.
• Familiarity with OpenStack’s CI tools is beneficial for those interested in higher-level operations positions.

QUYỀN LỢI

• Competitive salary and benefits package.
• Annual 13th-month salary and performance (Tet) bonus.
• Comprehensive welfare benefits, including social and health insurance.
• Annual company team-building trips.
• Phone allowance.
• House and car purchase assistance policy.
• Supportive company culture with career advancement opportunities.
• Exclusive training programs focused on various aspects of professional development.

THÔNG TIN THAM KHẢO

• Tìm hiểu về FPT Telecom tại đây
• Quy trình tuyển dụng tại FPT tại đây