CHI TIẾT CÔNG VIỆC
1. Pre-sales & Solution Consulting
- Lead opportunity qualification and assess customer requirements, business needs, and potential project opportunities.
- Lead the development of technical and commercial proposals, tender documents, solution demonstrations, and Proof of Concept (POC) activities.
- Develop and maintain pre-sales toolkits, proposal templates, sales enablement materials, and solution documentation.
- Lead customer presentations and solution pitching, delivering tailored solutions that address both stated and unmet customer needs.
- Build and maintain strong customer relationships, support account development, and identify upselling and cross-selling opportunities.
- Collaborate closely with Sales, Project Management, and Engineering teams to ensure solution feasibility, quality, and delivery readiness.
- Conduct competitor analysis, evaluate customer-specific selling points, and assess project profitability and P&L implications.
- Analyze market trends and customer demands, providing recommendations to Sales and Operations on new product and service development and launch.
- Deliver training, coaching, and knowledge-sharing sessions to strengthen the capabilities of Sales Consultants.
2. Project Management Office (PMO) & Delivery Governance
- Lead project planning, execution, monitoring, and reporting to ensure delivery within agreed contractual scope, timeline, budget, resource plans, and quality standards.
- Apply internationally recognized project management methodologies, including PMP/PMI or PRINCE2 principles, across customer projects.
- Standardize project management processes, governance frameworks, documentation, reporting, and quality control.
- Identify, assess, and mitigate project risks; proactively manage issues and implement corrective actions to ensure successful project outcomes.
- Manage vendor pre-qualification, evaluation, performance monitoring, and ongoing vendor relationships.
- Oversee resource planning and allocation across the Service Delivery Center (SDC) to optimize utilization and delivery efficiency.
- Manage project transition and handover to Operations, ensuring service continuity and alignment with contractual commitments.
- Build and maintain effective relationships with customers, partners, and key business stakeholders.
- Coordinate with Presales and Sales teams to identify additional customer needs, develop expansion opportunities, and convert them into revenue.
3. Leadership & Business Performance
- Lead, mentor, and develop the PMO & Consultant team, establishing a culture of accountability, collaboration, and continuous improvement.
- Drive operational excellence, customer satisfaction, project profitability, and business performance.
- Align PMO and Presales activities with company strategy, business objectives, and customer expectations.
- Promote cross-functional collaboration between Sales, Presales, Engineering, Project Management, and Operations.
- Monitor key performance indicators and provide management reports, insights, and recommendations to support strategic decision-making.
YÊU CẦU CÔNG VIỆC
Education & Professional Experience
- Bachelor's degree or above in Information Technology, Telecommunications, Engineering, Business Administration, or a related field.
- Solid experience in project management, presales consulting, solution delivery, or technology services; experience in a leadership or senior management role is preferred.
- Proven experience in managing complex customer projects and developing technical and commercial proposals.
- Strong understanding of project governance, resource planning, risk management, and project financial performance.
- Experience in IT, telecommunications, cloud, data center, infrastructure, or enterprise technology services is an advantage.
Professional Certifications
- PMP (Project Management Professional) certification is preferred.
- CSP (Certified Sales Professional) or other relevant sales and consulting certifications is an advantage.
Core Competencies
- Leadership & People Development: Ability to lead by example, coach team members, and build a high-performing team.
- Project & Proposal Ownership: Strong accountability for proposal quality, project execution, and business outcomes.
- Communication & Stakeholder Management: Excellent communication, coordination, presentation, and negotiation skills.
- Problem-Solving & Decision-Making: Ability to analyze complex situations, manage risks, and make sound business decisions.
- Business Acumen: Strong commercial mindset, understanding of P&L, profitability, and strategic business alignment.
- Customer-Centric Mindset: Ability to understand customer needs, build trust, and develop long-term business relationships.
- Analytical & Reporting Skills: Strong capability in customer needs analysis, market assessment, performance monitoring, and management reporting.
- English Proficiency: Fluent English communication skills, both written and spoken.
QUYỀN LỢI
1. Compensation & Rewards
- Competitive salary, negotiable based on qualifications and experience (total annual compensation equivalent to 15–17 months of salary).
- Unlimited project consulting commissions for successfully secured projects, paid monthly.
- 13th-month salary and performance-based bonuses.
- Annual performance reviews and salary appraisals.
- Salary increments for professional technical certifications and foreign language proficiency (English and Chinese).
- Regular and ad-hoc recognition and reward programs for outstanding individual and team achievements.
2. Training & Career Development
- Financial support for training courses and international certification exams relevant to job requirements.
- Opportunities to work directly with leading technology vendors and major partners, gaining exposure to the latest products, technologies, and solutions in the market.
- Clear career development paths with opportunities to enhance professional expertise and skills.
3. Benefits & Healthcare
- Full statutory benefits, including Social Insurance, Health Insurance, and Unemployment Insurance, in accordance with Vietnamese labor regulations.
- FPT Care health insurance and annual health check-ups.
- Preferential interest rate support for home and car purchases, subject to Company policies.
4. Work Environment & Corporate Culture
- Dynamic and professional working environment, collaborating with an experienced Sales & Technical team.
- Opportunities to participate in team-building activities, company trips, sports events, and internal cultural programs.
- Opportunities to expand professional networks with major clients, technology vendors, and leading technology partners.
THÔNG TIN THAM KHẢO
NƠI LÀM VIỆC
- FPT Tower, Số 10 Phạm Văn Bạch, Phường Cầu Giấy, Hà Nội